All customer cancellations must be made via email.
Cancellations made with 72 hours or more notice prior to the day (day starts 00:00 midnight) of your scheduled appointment, first day of your surfing package/series of surfing lessons or first day of a rental will receive a full refund.
Cancellations made with less than 72 hours notice prior to the day (day starts 00:00 midnight) of your scheduled appointment, first day of your surfing package/series of surfing lessons or first day of a rental will not be refunded.
If we are forced to cancel an appointment a full refund will be issued.
